Return & Refund Policy

7-day returns

If you're not happy with your purchase, you can request a return within 7 days of delivery. Items must be unused, undamaged and in their original packaging with tags.

Non-returnable items

• Earrings and nose pins (for hygiene reasons), unless received damaged
• Items bought on clearance sale
• Customised products

Damaged or wrong item

If you receive a damaged or incorrect item, email us within 48 hours of delivery with an unboxing photo or video and we'll replace it at no cost.

Refunds

Once your return is received and inspected, refunds are processed to the original payment method within 5–7 business days. Shipping charges are non-refundable.

Cancellations

Orders can be cancelled before they are shipped. Contact us as soon as possible with your order number.